Family Navigator /Children’s Officer Worker
Position: Vauxhall, Fountains & County Family Hub
Hours: 35 hours total (17.5 hours in each part of the dual role)
Salary: Family Hub Navigator (£26,614 per annual pro rata /£14.48 per hour)
Children’s Centre Officer (£28,153 per annum pro rate/£15.43 per hour)
Actual annual salary £27,383.50/£15.05 per hour)
Contract: Family Hub Navigator element fixed term until 31st March 2028 /Children’s Centre Officer element until 31st May 2027 with the possibility of extensions
We are looking for an enthusiastic and community-focused individual to join our team in this combined Family Hub Navigator and Children’s Centre Officer role.
You will work across Vauxhall, Fountains & County Family Hub, supporting families with children aged 0–19, or up to 25 for young people with SEND, as well as expectant parents.
As a Family Hub Navigator, you will help families register with and access appropriate services, provide advice and guidance, undertake community outreach and signpost families to support available within the Family Hub, the local community and across Liverpool. You will also form part of the reception team, helping families feel welcomed and supported.
As a Children’s Centre Officer, you will support the delivery of Children’s Centre services, activities, early learning opportunities, parenting programmes, outreach and family engagement. This part of the role does not include allocated casework or case management.
Key Responsibilities
- Support families to register with and access Family Hub and Children’s Centre services
- Provide advice, guidance and effective signposting
- Undertake outreach and community engagement activities
- Build positive relationships with families, community organisations and partner agencies
- Support the delivery of activities, early learning opportunities and parenting programmes
- Help provide a language-rich and inclusive early years environment
- Support crèche provision and activities for children and families
- Maintain accurate records and use relevant data systems
- Support reception duties, including telephone, signing-in, filing and administrative tasks
- Follow safeguarding, health and safety, equality, data protection and information governance procedures
If you would like to meet this challenge and have :
- NVQ Level 2 (or equivalent) in Early Years, Health & Social Care, Youth Work, Advice & Guidance or similar
- Experience working with children, young people and families
- Experience of working with parents, carers and partner organisations
- A good understanding of safeguarding, child development and the challenges families may face
- The ability to maintain accurate records and use Microsoft Office and database systems
- Strong communication and organisational skills
- A willingness to work flexibly across Children’s Centre and Family Hub settings
- Enhanced DBS (to be undertaken)
We would love to hear from you!
Why Join Us?
- Be part of a supportive and collaborative team dedicated to transforming lives.
- An opportunity to build on your existing skills and develop new ones
- Make a meaningful impact in your community every day.
First Steps Enterprise Limited is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome and encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
We VERY strongly advise you to apply your skills and experience to the person specification when completing your application, which is via our online or downloadable form below. No agencies, please.
Ready to Apply?
Show us how your skills and experience match the person specification. Apply online or download the application form below.
Applications will be reviewed on a rolling basis, so please apply as soon as possible.
No agencies, please.
Apply via our online or downloadable application form.
No agencies please.
